Module 2: Anti-Slip Treatments

Anti-slip treatment is one of the most valuable services you offer as a Slip No More Dealer. It’s a core part of your business because it solves a high-risk safety problem quickly, effectively, and with long-lasting results. In this module, you’ll learn not only how to apply the product, but why it works, which surfaces it’s suitable for, and how to avoid common mistakes that can affect performance.

Our goal is to help you gain the confidence to walk into any building, evaluate a floor properly, and recommend the right solution without hesitation. This is where knowledge becomes income.

Module 2 teaches you everything you need to know about anti-slip treatment, from how the product works to how to apply it safely and professionally. This is one of the most important parts of the Certified Dealer Training because treatment installations are one of your biggest income opportunities.

Estimated time to complete: 30–45 minutes
Module type: Technical + Practical Learning
Next step after this module: Submit your quiz, complete the practical actions, then unlock Module 3

What You Will Learn

Before we get into the technical details, it’s important to understand why this module matters. Anti-slip treatment is not guesswork, it’s a controlled process that requires correct preparation, timing, and testing. When you follow the steps accurately, you deliver predictable, professional results every time. By the end of this module, you will be able to:

Identify which floors can and cannot be treated
Explain how micro-pores increase slip resistance
Legal implications on floors after they have been treated
Prepare a floor correctly before application

Apply the treatment with the correct timing
Test floors before and after application
Avoid professional mistakes that create customer complaints
Quote treatment jobs with confidence

Understanding Anti-Slip Treatment

Slip No More’s Anti-Slip Treatment works by creating microscopic pores within the surface layer of certain mineral-based floors such as ceramic and porcelain tiles as well as concrete. These micro-pores increase the friction between the floor and your foot when the surface becomes wet, dramatically reducing slip risk.

This is not a coating and does not sit on top of the tile. Instead, it modifies the floor structure in a way that is invisible to the eye and long-lasting in performance. Because the change happens within the tile itself, it doesn’t peel, flake, or wear off like surface coatings. This makes it a reliable solution for both high-traffic commercial environments and everyday residential spaces where safety needs to be permanent and maintenance-free.

You can think of a treated tile like a Formula 1 car switching to wet-weather tires when it rains. The micro-pores act the same way the grooves do, helping water disperse more effectively and reducing the chance of slipping just like those tires reduce aquaplaning.

Key principles to understand:

The floor’s appearance remains the same
Grip increases significantly in wet conditions
The effect works immediately after neutralising

Performance can last up to 3 years depending on traffic
The process requires correct timing and cannot be rushed

Where Treatment Works, and Where it Doesn`t

Not all floors can be treated, and understanding the difference is key to delivering professional results. Anti-slip treatment works best on smooth, mineral-based tiles that become dangerously slick when water is present. These include surfaces like ceramic and porcelain floors in bathrooms, kitchens, entrances, pool surrounds, change rooms, lobbies, hotel corridors, commercial walkways, and many public areas where glossy tiles create high-risk conditions. These surfaces are ideal because the treatment can interact directly with the tile body to form micro-pores that immediately improve grip when the floor becomes wet.

On the other hand, some surfaces simply do not respond to treatment. Floors that are sealed, painted, coated, or made from materials like vinyl, laminate, wood, or textured stone cannot form the micro-pores needed for the treatment to work. In these situations, dealers should never attempt a treatment, because the result will be ineffective and may lead to customer complaints or callbacks. These floors require alternative safety solutions such as anti-slip tape, stair treads, or specialised coatings, which you will learn about in Module 3.

The goal is to train your eye to recognise which floors are suitable the moment you see them. If the surface is smooth, tiled, and becomes slippery when wet, treatment is often the best and most professional solution. If the floor has a sealant, texture, synthetic material, or a coating on top, then treatment is not appropriate and another Slip No More product will give a better result. This knowledge helps you avoid mistakes, provide honest advice, and position yourself as a trusted floor safety specialist.

Understanding Sealed vs Unsealed Tiles

Anti-slip treatments are designed to work on unsealed, absorbent surfaces such as ceramic and porcelain tiles. These surfaces allow the treatment to react with the tile and create microscopic traction.

Sealed tiles, on the other hand, have a protective barrier applied to the surface. This can be a factory-applied glaze, a penetrating sealer, or a topical coating such as wax or polish. When a tile is sealed, the treatment cannot properly react with the surface, which means results will be limited or ineffective.

Common Examples

Typically Unsealed (Suitable):

Porcelain tiles (most modern tiles)
Ceramic tiles (unglazed or lightly glazed)

May Be Sealed or Coated:

Natural stone (marble, travertine, limestone)
Older tiles with wax or polish buildup
Commercial floors with maintenance coatings

How to Test if a Tile is Sealed

The simplest method is a water drop test:

Place a few drops of clean water onto the tile
Wait 1–2 minutes
Observe what happens

If the water absorbs or darkens the tile, the surface is likely unsealed and suitable for treatment
If the water beads or sits on the surface, the tile is sealed or coated

Always test a small area before full application. If a surface is sealed, it may require deep cleaning, stripping, or an alternative solution such as a coating or anti-slip tape.

What You Need for an Application

Every tool you use ensures even coverage, correct activation, and safe handling. Anti-slip treatment is simple when done correctly — but small mistakes can affect the result.

You will need:

• 1 Gallon Pressure Sprayer (For Treatment) – spreads treatment evenly
• Bucket or tray – so that your pressure sprayer never makes marks on the floor
• Slip No More Anti-Slip Treatment
• 1 Gallon Pressure Sprayer with Fresh Water – stops the activation process
• Gloves and eye protection – for safe handling

• Stopwatch or phone timer – timing is critical
• Access to clean water – required for rinsing
• Wet floor signage – protects the public
• Squeegee (optional) – useful for large commercial areas

How to Apply Anti-Slip Treatment (Step-by-Step)

Installing anti-slip treatment is not complicated, but it is unforgiving if you cut corners. The tiles must be correctly identified, properly cleaned, evenly treated, kept wet for the right amount of time, and then neutralised and rinsed thoroughly. When you follow this process every time, you protect the tile, get predictable traction, and avoid callbacks.

1. Prepare the area and equipment

Before you open a bottle, get the space and your tools ready. Put out wet-floor signs so nobody walks through your work area, and clear furniture, mats, and loose items from the floor. Make sure you have your Slip No More Anti-Slip Treatment, Slip No More Cleaner & Maintainer, at least one clean pump sprayer, a spin mop, buckets, stiff and soft brooms, gloves, goggles, and, if possible, a wet vac for complicated indoor areas.

Confirm that the floor is a suitable mineral-based surface such as ceramic or porcelain tile, and that it is not sealed, painted, or coated. If you are unsure, test a small hidden area first.

2. Shake and clean thoroughly

Always shake the treatment container well before use so the product is fully mixed.

Next, clean the floor with Slip No More Cleaner & Maintainer. The goal here is not a quick once-over, it is a deep clean that removes wax, grease, soap, and any other residue that might block the treatment from reacting with the tile. On greasy or heavily soiled areas, use a stiff-bristle broom to scrub the cleaner into the surface, then rinse with clean water. There must be no pools of water left on the floor; it should be clean and either dry or just lightly damp, with no standing water anywhere.

If you shortcut the cleaning, the treatment will not work properly, no matter how well you apply it.

3. Set up your test patch

Because different tiles react differently, you must never guess the application time. Always create a small test patch in an out-of-the-way area. Apply treatment to that patch only, keep it wet, and check the grip at different time intervals until you are happy with the traction and the tile appearance.

In your own training before doing paid work, you should also practice on loose tiles with marked time zones (1, 2, 3, 4, 5 minutes, then 1, 2, 4, 8, 12 minutes) to see exactly how different dwell times affect grip and appearance. This gives you a feel for how far you can safely go on different surfaces.

Once you know the correct time window for that floor, write it down and base the whole job on that timing.

4. Apply the treatment in a controlled pattern

Pour Slip No More Anti-Slip Treatment into a clean pump or pressure sprayer. Use a dedicated sprayer for treatment only, never one that still has other chemicals inside. Start in one corner of the area and work in a consistent left-to-right “mowing” pattern so you don’t miss strips or double-treat areas.

Spray an even, continuous film of product across the floor. The tiles must be fully covered, but not flooded in deep pools. As soon as one working section is evenly wet, start your timer. Only work in sections that you can control and neutralise within the correct time window. On your first few jobs, smaller sections are safer until you’re comfortable judging the timing.

Most important: the treatment must stay wet on the tile for the entire application time. If you see an area starting to dry, lightly mist it again immediately. The technical datasheet makes it clear that allowing the treatment to dry on the tile will damage the surface, and you only ever do this on a sample tile for demonstration purposes, never on a customer’s floor.

5. Manage the dwell time

From the moment the surface is evenly coated, your timing matters. Different tiles need different dwell times, but your test patch will tell you what works on that specific floor. During the dwell time, keep walking the area, visually checking that everything stays wet and that no dry spots appear. This is also the point where, on a test job or training tile, you can carefully test grip with your foot at different times so you get used to the way traction increases as the minutes pass.

Never leave one section to “soak” while you go and start another you can’t finish in time. Finish one controlled area at a time: apply, keep wet, neutralise, rinse, then move on.

6. Neutralise the treatment properly

When the correct time has passed and you’re happy with the grip based on your test patch, you must stop the reaction. Use a separate pump sprayer filled with clean water to spray the entire treated section. This neutralises the treatment and stops it continuing to react with the tile.

Make sure you cover every part of the treated area, not just the obvious patches. Overlap your spray pattern slightly so there are no “missed” zones where the product continues working for too long.

7. Rinse and remove residue

After neutralising, rinse the floor thoroughly with clean water. The aim is to wash away all remaining product and residue. For indoor areas, a wet vac works extremely well for picking up the liquid quickly and cleanly. For outdoor or open spaces, use a mop and squeegee to move the water off the surface and into drains.

Do not rush this step. If residue is left on the floor, you can end up with streaks, sticky patches, or uneven traction. The best final result is achieved after the floor has been properly rinsed and cleared of all product.

8. Final wet test and visual check

Once rinsing is complete, wet a small section of the floor again and carefully test the traction with your foot or shoe. Compare it to an untreated area or to your demo tile so you can feel the difference. The treated floor should feel noticeably grippier in wet conditions while still looking the same as before.

Walk the area slowly and look for any visual issues such as patchiness, dull spots, or missed sections. If you find an area that clearly did not react enough (for example, it feels the same as before), you can repeat the process on that specific section using the correct timing.

9. Clean your equipment and leave the site safe

When the floor is rinsed and you are satisfied with the result, remove as much remaining water as possible and leave wet-floor signs in place until the surface is dry and safe for full use again.

Clean your pump sprayers thoroughly with fresh water, especially around the nozzles and internal springs, so they don’t corrode or fail on the next job. Rinse mops, buckets, and other tools before storing them. Good clean-up habits protect your gear and make your next installation smoother.

If you follow these steps carefully every time, you will apply treatments consistently, protect the tiles, and deliver a professional result that doesn’t come back to bite you later.

Measuring Slip Resistance With a Slip Meter

As a Slip No More dealer, you’ll come across the topic of slip resistance testing, especially when speaking to facility managers, commercial clients, and risk-aware industries. Slip meters are devices that measure the static coefficient of friction (SCOF) or dynamic coefficient of friction (DCOF) on a floor, giving a quantifiable value of how slippery a surface is. While it sounds highly technical, the truth is that most of your everyday customers do not need formal slip testing. For homes, small businesses, and regular commercial environments, customers simply want to know that the floor will be safer after treatment, and they rely on their own experience of how it feels before and after.

Slip meters become relevant in situations where a quantifiable measurement is legally required or where a property is concerned about liability, such as in cases where a slip-and-fall incident has already happened. In these scenarios, testing is typically conducted by certified slip testers who use industry-approved equipment and follow standardised procedures to ensure the results hold up in a legal setting. Dealers do not need to become certified slip testers, nor do they need to purchase expensive testing equipment to run their business effectively.

That said, having access to a slip meter can be useful as a proof of concept tool. Even the simpler, consumer-grade meters on the market allow you to demonstrate a before-and-after change to a customer. These devices are not designed for legal evidence, but they help visually show the improvement in traction after treatment, which can build trust and help close a sale. Just remember that these readings are not recognised in legal proceedings, so they should only be used for demonstration and customer education.

There’s also value in building a relationship with a certified slip tester in your area. These professionals often work with insurance companies, architects, engineers, and large facilities such as malls, airports, stadiums, and hospitals. When they identify a floor that fails to meet safety standards, you may be the one installing the corrective solution. Likewise, when you complete large-scale projects, partnering with a certified slip tester allows you to provide an official verification report to the client, strengthening your credibility and opening the door to more commercial work.

However, be selective and cautious when choosing who to work with. Some slip testers are directly connected to competitors in the floor safety industry. If you share too much information about your clients, pricing, or methods, it could work against you. Before engaging a slip tester, do your research—understand their background, whether they offer competing services, and whether they have relationships with brands or contractors that overlap your market.

In summary, slip meters and slip testers are tools and professionals that you may use strategically—not daily—and certainly not as a requirement for standard jobs. Your core value remains the visible, immediate improvement in safety that Slip No More treatments deliver. For large projects, legal cases, or high-liability environments, knowing when to bring in a certified slip tester is part of operating like a true floor safety specialist.

What Happens If Someone Slips on a Floor After Being Treated?

One of the most important concepts to understand as a Slip No More dealer is that slip prevention is about risk reduction, not risk elimination. No organisation, product, or safety standard in the world claims that slips can be completely prevented. This position is clearly supported by recognised industry bodies such as the National Floor Safety Institute (NFSI) and ANSI, which define slip resistance as providing sufficient traction under normal walking conditions, not guaranteeing that a slip will never occur.

Slip No More Anti-Slip Treatments are applied with the purpose of reducing the likelihood of slip-and-fall accidents, particularly in wet or contaminated conditions. Once the treatment has been applied correctly, its ongoing performance depends on several factors that are outside the dealer’s control. These include how frequently the floor is cleaned, which cleaning products are used, how quickly spills are addressed, footwear worn by pedestrians, and environmental conditions such as water, grease, or other contaminants. Industry research shows that contamination and cleaning practices play a major role in slip incidents, even on compliant floors.

For this reason, dealers must never promise that a treated floor will “stop slips” or “prevent all accidents.” Instead, the correct and defensible position is that the treatment significantly improves traction when wet, helping the client meet their duty of care and reduce risk. This language aligns with both NFSI guidance and Slip No More’s own compliance documentation, which clearly states that the treatment is applied with the aim to reduce risk, not eliminate it entirely.

From a liability perspective, Slip No More dealers operate as independent contractors, and responsibility is clearly defined within the Certified Dealer Agreement and Distributor Liability Waiver. When a treatment is installed according to training guidelines, and the customer is informed of proper maintenance requirements, the dealer is not liable for slips caused by poor housekeeping, delayed spill cleanup, or improper cleaning methods . This is why it is critical to educate customers on maintenance and to use the correct documentation where required.

In larger or more risk-sensitive environments, such as shopping malls, airports, hospitals, hotels, or industrial sites, safety officers may request measurable proof of slip resistance. In these cases, slip resistance is commonly assessed using recognised methods such as measuring the wet Static Coefficient of Friction (SCOF) in accordance with ANSI/NFSI B101 standards.

Dealers are not required to be certified slip testers, nor are they expected to own court-admissible testing equipment. However, using a slip meter for before-and-after demonstrations can be useful as a visual proof of improvement, provided it is presented as indicative rather than legally binding.

For corporate, legal, or insurance-related projects, the correct approach is to involve a certified slip-resistance testing specialist who uses recognised tribometers and follows ANSI/NFSI protocols. These specialists provide independent reports that can be used in compliance documentation or legal proceedings. Dealers are strongly encouraged to identify reputable slip-resistance measurement experts in their region and establish professional relationships for future collaboration.

That said, caution is essential. Some slip testers also sell competing products or are affiliated with rival floor safety brands. The Certified Dealer Agreement makes it clear that Slip No More’s processes, pricing, marketing strategies, and business systems are proprietary and confidential. Dealers should never share internal information, customer strategies, or commercial details when engaging third-party testers. Collaboration should be limited strictly to testing and reporting, protecting both your territory and your long-term business interests.

In summary, dealers protect themselves by:

Positioning treatments as risk-reduction solutions, not guarantees
Installing products strictly according to training guidelines and information supplied in Technical Data Sheets
Educating customers on correct cleaning and maintenance

Using compliance certificates and liability waivers where appropriate
Involving certified slip testers only when measurable compliance is required
Safeguarding proprietary business information at all times

When handled correctly, Slip No More treatments help clients meet safety expectations, improve compliance, and reduce exposure to slip-and-fall claims, while keeping dealers protected, professional, and confident in their role.

Customer-Facing Explanations

Below are guidelines to help you communicate clearly and confidently with customers when discussing their site and potential slip risks. These talking points are not meant to be memorised word for word, but to guide the conversation so expectations are set correctly, the value of the solution is understood, and the customer feels informed and confident in your recommendation.

When we apply an anti-slip treatment, the goal is to significantly reduce the risk of slipping, especially when the floor is wet. No product can guarantee that slips will never happen, because things like spills, footwear, cleaning methods, and maintenance are outside anyone’s control.

What the treatment does is improve traction under normal walking conditions, helping you meet your duty of care and reduce the likelihood of accidents.Once the floor is treated, ongoing safety depends on proper cleaning and maintenance. That’s why we also recommend using the correct cleaner and ensuring spills are dealt with quickly.

For most homes and businesses, this level of improvement is more than sufficient. In higher-risk or regulated environments, additional testing can be done to measure slip resistance if required.

Safety Guidelines You Must Follow

Working with Slip No More Anti-Slip Treatment means you’re not just improving floor safety for your clients, you’re also stepping into environments where safety is taken very seriously. You’ll often deal with facility managers, health and safety officers, and supervisors who are responsible for keeping staff, contractors, and visitors safe. The more you understand basic site safety, the more professional you look, and the easier it becomes to earn their trust and close deals.

At the most basic level, you must protect yourself properly whenever you work with treatments and cleaners. That means wearing gloves that resist chemicals, eye protection to guard against splashes, and appropriate footwear with good grip. If you’re working in a factory, warehouse, mall, or industrial site, you may also be required to wear hard hats, high-visibility vests, and sometimes hearing protection. You should always ask the facility manager or safety officer what personal protective equipment (PPE) is required on their site and follow their rules without argument. Turning up with the right PPE and attitude signals that you are a professional contractor, not a “bucket and mop” operator.

When applying treatment, you are temporarily increasing risk in the area you’re working in, because the floor is wet and you are handling chemicals. That’s why it’s essential to mark and control your work zone properly. Use wet-floor signs and barriers where possible, and never leave an area unattended while it is wet or mid-treatment. Keep all containers closed when not in use, avoid decanting chemicals into unlabelled bottles, and never mix different products together. If treatment or cleaner comes into contact with skin or eyes, rinse immediately with plenty of clean water and follow the instructions on the product label and safety documentation.

Good housekeeping on site is also part of safety. Keep hoses, sprayer lines, and tools organised so they don’t become trip hazards. Don’t block fire exits, electrical panels, or main walkways while you’re working. In factories and warehouses, be aware of forklifts and moving equipment; stay inside marked pedestrian routes and never assume drivers can see you. In hotels, malls, and public spaces, work with management to plan your job for quieter times or off-peak hours so there is less pedestrian traffic around your work area.

Before starting any job in a commercial or industrial environment, take a few minutes to speak to the facility manager or safety officer and ask about their site rules. Some locations require contractors to sign in, attend a short safety induction, or follow specific procedures for chemicals and waste disposal. Showing genuine interest in their safety protocols positions you as a partner, not a risk. Over time, this reputation for working “the right way” can lead to more referrals, bigger projects, and long-term relationships with organisations that value professional behaviour as much as product performance.

Finally, remember that safety is part of your brand. You are selling the idea of safer floors and fewer accidents, so how you behave on site must reflect that. Work neatly, respect site rules, protect yourself and others, and leave every job looking controlled and professional. Dealers who understand both product safety and workplace safety are the ones who get invited back.

How to Quote Anti-Slip Treatment Jobs

Quoting an anti-slip treatment job is more than just “square footage × a price.” A professional quote takes into account the floor size, the type of tiles, how easy the area is to work in, and the time and effort needed to set up, work safely, and clean up properly. In construction and contracting, these extra factors are often called “site conditions” or “general conditions”, and they are just as real as the product cost. They include things like access, setup, protection, cleanup, and working hours, and if you don’t allow for them in your price, that money comes out of your pocket. Procore+1

The best place to start is always with a site visit. Walk the area with the customer and look at the actual floors you’ll be treating. You are not just looking at the tiles, you are assessing the job as a whole. Ask yourself: How big is the area? Is it one open space or lots of small rooms? How many flights of stairs will I need to climb with equipment and product? Is there easy access to water and drainage for cleaning and rinsing, or will I need long hoses and extra time just to set up? Can the customer close the area off completely, or will I be working around staff and the public? Are there restrictions on working hours that force me into nights or early mornings?

Once you’ve understood the conditions, you then measure the floor. If the space is a simple rectangle, you can measure the length and width and multiply them to get total square footage. If the area is broken up into smaller rooms, corridors or odd shapes, measure each section separately and add them together. A laser measure works well in big commercial spaces, but a tape measure and a notepad is enough if you’re methodical. The key is accuracy. Your price per square foot will mean nothing if your square footage is wrong.

For anti-slip treatments, a realistic charging range is typically between $1.50 and $2.50 per square foot. Smaller, simple residential jobs with easy access might be at the lower end of the range, while complex commercial jobs with difficult access, multiple levels, or strict time windows should be priced at the higher end. On top of that, you should always think in terms of a minimum job charge. A tiny bathroom that totals 40 square feet at $2.00/ft² is only $80 in product and labour, but you still have to drive there, unload, protect the area, apply treatment, rinse, and clean up. It is reasonable to have a minimum service fee that makes these small jobs worthwhile.

Beyond the square footage, you should also allow for call-out, preparation, and furniture-handling time. If you need to move tables, chairs, display stands, mats, or equipment before you can even start cleaning, that is labour that must be charged for. You can either build this into a higher price per square foot or show it as a separate line item, for example: “Furniture and fixture removal and replacement,” or “Site preparation and protection.” The same applies if you are dealing with heavily soiled, greasy, or neglected floors that will require extra cleaning before the treatment can even be applied. That cleaning is not “free,” it is part of the job and should be reflected in your price.

Access is another major factor. If you are carrying drums, sprayers, and equipment up several floors because there is no lift, or parking is far from the entrance, your time and effort multiply quickly. Jobs in busy shopping malls, airports, hospitals, or factories often come with strict access control, safety inductions, sign-in procedures, and escort requirements. All of that time on site is part of the cost of doing the job and should be considered when you decide where in the $1.50–$2.50 per square foot range you want to sit, or whether you need additional line items to cover those conditions. Professional estimators in other trades routinely include these “general condition” costs in their pricing because they know they can be the difference between profit and loss.

Working hours can also affect your price. If the customer needs you to work at night, over weekends, or in very tight time windows (for example, a restaurant or supermarket that only allows work between midnight and 5 am), you are giving up unsociable hours and often working at a faster pace to clear the area before it reopens. It is reasonable to charge more per square foot in those situations or to add an “after-hours surcharge” so that the job still makes financial sense. Trying to compete on “cheap pricing” while working inconvenient hours is a quick way to burn out and resent the business.

When you put your quote together, think of it as telling the story of the job. You might have one line showing the treatment application priced at your chosen rate per square foot, then additional lines for call-out or minimum charge, intensive preparation cleaning, furniture removal and replacement, and possibly travel if the site is far from your base. The total price should cover your materials, your time on site, your travel, your setup and cleanup, and a fair profit. If you consistently quote only the “obvious” square footage and ignore the surrounding reality of how jobs actually work, you will constantly feel like the work is harder than what you’re being paid for.

Finally, remember that quoting improves with experience. After each job, compare the time and effort you actually spent with what you allowed for in the quote. If you underpriced because the access was worse than expected or the cleaning took twice as long, adjust your approach on the next job. Over time, you’ll develop a more instinctive feel for where a job sits in the $1.50–$2.50 per square foot range and when to add extra charges for special conditions. That’s how you move from guessing to estimating like a professional.

Where Treatment Is Most Commonly Installed

Hotel lobbies
Restaurant entrances
Restaurant kitchens
Public bathrooms
Shopping mall corridors
Pool surrounds
Pool change rooms
Gym showers
Gym locker rooms
Hospital corridors
Clinic waiting areas
School bathrooms
Airport walkways
Apartment building entrances

Patio areas at homes
Outdoor entertainment areas
Residential bathrooms
Residential showers
Laundry rooms
Staircases with tiled steps
Outdoor walkways with tiled surfaces
Balcony areas
Spa and wellness centers
Retirement home bathrooms
Fast-food restaurant drink stations
Hotel pool bars
Cafeteria serving areas
Commercial kitchens in supermarkets
Car dealership showrooms

SALES SCRIPTS – ANTI-SLIP TREATMENTS

Script 1: Simple, Everyday Explanation

“I help make slippery tiled floors safer, especially when they’re wet. We apply a treatment that changes the surface of the tile itself, so it grips better without changing how it looks.”

Script 2: When the Customer Asks “Will It Stop Slips?”

“It significantly reduces the risk, especially in wet conditions, but nothing can guarantee that someone will never slip. What it does is improve traction so the floor is safer and easier to manage.”

Script 3: For Commercial Clients or Property Managers

“The treatment improves wet traction on suitable tiles without altering the appearance. It helps reduce slip risk and supports your duty of care, provided the floor is cleaned and maintained correctly.”

Script 4: Explaining Why Maintenance Still Matters

“The treatment works inside the tile, but if cleaners leave residue or spills aren’t dealt with, any floor can still become slippery. Using the right cleaner and maintenance approach is key to long-term performance.”

Script 5: Handling Price Sensitivity

“It’s a cost-effective solution because there’s no demolition or replacement. You’re improving safety on the existing surface, which is usually far more affordable than re-tiling or major upgrades.”

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